Returns & Exchanges
At Alton Grant Cosmetics, we want you to be completely satisfied with your purchase. Our commitment to high-end, eco-friendly beauty extends to ensuring a transparent and fair returns process for all our customers.
[Placeholder Return Window Section]
[Placeholder Text: Define the timeframe for returns, typically 30 days from purchase. Detail requirements for item condition—unused, original packaging—and any skincare-specific hygiene exclusions.]
[Placeholder Exchange Process]
[Placeholder Text: Outline the steps for starting an exchange, mentioning the inclusive consultation service if pertinent to shade matching. Detail processing times and shipping costs for exchanges.]
[Placeholder Shipping & Fees]
[Placeholder Text: Clarify who covers return shipping and if labels are provided. Mention any processing fees or regions where specific rules apply to maintain our artisanal and ethical standards.]